Shipping policy

Shipping Timeframe 

Our current processing time for orders is 5-7 business days, excluding weekends and holidays. We do offer free (2-5 day) shipping on any orders over $100 within the USA.  

Shipping During Warm Weather (Spring Through Summer)

Based on the high temperatures in the Spring/Summer months please ensure that you track your order and retrieve your items as soon as they arrive to avoid any melting that may occur in the high temperatures.  We assume no responsibility for melting issues and orders will not be replaced or refunded.  

Incorrect Address

If a package is returned due to incorrect address inputted on the order. It is the customers responsibility to pay the item to be shipped back to the correct address. If you choose to have a refund, once we received the returned package we will issue a refund excluding the original shipping cost. 

Delivery Issues

We make every effort to get your order to you on time, however once we drop off your order at the carrier, we have no control on delays, lost or stolen packages. Please contact USPS if you have and delivery concerns. Lavish Butters is not held responsible or liable for any lost, damaged or stolen packages. 

When you order from Lavish Butters, you are agreeing to our policy.